Wish I could get it to work

I can’t get past the first step- selecting the folder or “catalog” to open for examination. Too bad because the other reviewers seem to like it so much and I REALLY need something like this. The tutorials show something different- my selections are different, libraries are greyed out, won’t allow opening. Now it may be that I just have not done something, left out a step. But that is what directions and tutorials are for, right? To ensure you know how to get the goodness out of the product. I don’t have the patience to spend hours learning this- it was supposed to just work. I have an inquiry out to the developers and if I can make it work I will revisit the review

tediesel about Snapselect: Amazing Photo Duplicates Finder and Duplicate Cleaner.